Alaska Terms and Conditions
| On-site | Parts | Motor | |
| Alaska Ceiling Fan (Not inclusive of corner fan) | 1 year | 3 years | 10 years |
| Alaska Corner Fan (Model: Eskye / Swish / Swing) | 1 year | 2 years | 10 years |
| Purchase with Purchase Offer: Any invoice with 2 ceiling fans and above will be eligible for a 2-year on-site warranty. *Corner fan are not included | 2 years | 3 years | 10 years |
Conditions a. The warranty period will commence from the invoice date, delivery date OR installation date whichever is later. Proof of delivery/installation note must be provided for warranty start date verification. In the absence of a delivery note/installation note, the warranty will commence from the date of the invoice. b. Please note that the warranty will be void if no invoice or proof of purchase with date provided is available. | |||
Limitations a. Please note that additional charges may apply if undesirable fan operation occurs due to improper installation. b. Charges are applicable when on-site warranty is no longer in effect. The applicable charges are as follows: Transport Charge $35.00 c. All warranties are limited to Singapore unless explicitly specified otherwise. | |||
All service requests will be streamlined through our new online form using the following link: https://forms.gle/rvovY4kCgxezLqCUA. | |||
For all orders exceeding a value of 100USD shipping is offered for free.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.
Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.
